Need immediate help?
Our customer support number is 617-864-9300 and the support team is available Monday through Friday, from 9 am to 5 pm E.T, except for the following U.S holidays: New Year's Day, Martin Luther King Day, Presiden'ts Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Thanksgiving Friday and Christmas Day.
You can also contact us via Skype at: SDTsupport: Start Skype Chat.
Our commitment to your satisfaction
Scalable is committed to customer satisfaction through product excellence and great product support. Our customer support team has first hand experience with a wide range of customer configurations and "pixel pipelines".
Still need help? Please contact us >
- Download Remote Support Viewer - Remote Support Viewer will allow you and one of our support engineers to share complete control of the system, enabling us to quickly identify and solve problems you may be having.
- FTP Uploader - Use this uploader if our support team asks you to send us a data set.
- Supported Cameras - List of the cameras and lenses compatible with the Scalable products.
- System Recommendations
- ScalableDesktop Supported Graphics Cards
- VIDEO TUTORIAL - How to configure NVIDIA mosaic
- Customer Portal - The Scalable Display Customer Portal gives you access to a variety of useful customer support resources, like technical FAQs and a technical support forum that provides answers through knowledge sharing.