Scalable Display Support: Your Trusted Partner for Projection & Display Solution.


Driven by a dedication to customer support, our skilled team excels in diverse fields, including 3D rendering, advanced graphics, machine vision, and the latest projection technologies. With a deep-rooted passion for innovation, we strive to surpass customer expectations and deliver unparalleled assistance


Our support team is available Monday through Friday, from 9 am to 5 pm E.T,  except for the following U.S holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day/Indigenous People’s Day, Thanksgiving Day, Thanksgiving Friday and Christmas Day. You can contact support by emailing or calling  +1 617 864 9300.

Phone Support

Phone support is included for all our customers when they purchase our support package. Not under support? You can get phone support for an hourly fee. Our support team is available Monday through Friday, from 9 am to 5 pm E.T except holidays.

Support Ticket

If you have an issue with a current project, email support at to automatically create a new ticket in our Support Ticketing system. Our typical response time is within 24 hours on business days.

Remote Support

If you are under a support contract our support engineers can remote into your PC sharing complete control of your system, quickly identifying and solving any problems.


Support Downloads

Remote Support Viewer

Remote Support Viewer will allow you and one of our support engineers to share complete control of the system, enabling us to quickly identify and solve problems you may be having. Download it here.

Recommended NVIDIA Drivers

For a list of the latest recommended NVIDIA Drivers click here.

Scalable ACT Program – Advanced Comprehensive Training

Scalable offers an advanced technical training course for partners that want to become deeply knowledgeable in Scalable software, system troubleshooting, and multi-projector fundamentals. The ACT course is an intensive multi-day training that consists of both class-room style learning and hands-on sessions with Scalable engineers. Contact Scalable to learn more about ACT participation.


The below companies have successfully completed the Scalable ACT Program:
Antycip Simulation – (EMEA)

Multiple Locations

France, Italy, Spain & UK

Complex Visual Systems LTD – (UK)

Sileby, Loughborough


Immersion – (France)

3, rue Raymond Lavigne

33100 Bordeaux, France