Scalable Display Support: Your Trusted Partner for Projection & Display Solution.
Driven by a dedication to customer support, our skilled team excels in diverse fields, including 3D rendering, advanced graphics, machine vision, and the latest projection technologies. With a deep-rooted passion for innovation, we strive to surpass customer expectations and deliver unparalleled assistance
Our support team is available Monday through Friday, from 9 am to 5 pm E.T, except for the following U.S holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day/Indigenous People’s Day, Thanksgiving Day, Thanksgiving Friday and Christmas Day. You can contact support by emailing email@example.com or calling +1 617 864 9300.
Phone support is included for all our customers when they purchase our support package. Not under support? You can get phone support for an hourly fee. Our support team is available Monday through Friday, from 9 am to 5 pm E.T except holidays.
If you have an issue with a current project, email support at firstname.lastname@example.org to automatically create a new ticket in our Support Ticketing system. Our typical response time is within 24 hours on business days.
- Supported Cameras – List of the cameras and lenses compatible with the Scalable products.
- ScalableDesktop Supported Graphics Cards
- VIDEO TUTORIAL – How to configure NVIDIA mosaic
- ScalableDesktop – system requirements
- Scalable Display Manager – minimum requirements for host machine
- NVIDIA & Scalable Display presentation – Using the GPU to Create a Seamless Display from Multiple Projectors
Remote Support Viewer
Remote Support Viewer will allow you and one of our support engineers to share complete control of the system, enabling us to quickly identify and solve problems you may be having. Download it here.
Recommended NVIDIA Drivers
For a list of the latest recommended NVIDIA Drivers click here.
Scalable ACT Program – Advanced Comprehensive Training
Scalable offers an advanced technical training course for partners that want to become deeply knowledgeable in Scalable software, system troubleshooting, and multi-projector fundamentals. The ACT course is an intensive multi-day training that consists of both class-room style learning and hands-on sessions with Scalable engineers. Contact Scalable to learn more about ACT participation.
The below companies have successfully completed the Scalable ACT Program:
Antycip Simulation – (EMEA)
France, Italy, Spain & UK
☎ +33 139 962 240
Complex Visual Systems LTD – (UK)
Immersion – (France)
3, rue Raymond Lavigne
33100 Bordeaux, France